Domains & Registrars

Domains & Registrars

Every domain we own, which registrar holds it, where DNS is managed, and when it renews.

⚠️

The trap that bit us: registrars are not consistent across our domains. Most are at GoDaddy, but hellobellocdn.com is at Squarespace — so when it lapsed, nobody thought to look there. Always check the registrar column below before assuming where a domain lives.

Registry

DomainRegistrarDNS managed atRenewsAuto-renewBilling ownerPowers
hellobello.comGoDaddy ⚠️ VERIFYCloudflare (104.26.x / 172.67.x)TODOTODOTODOMain customer site + email
hellobellocdn.comSquarespace Domains II LLCCloudflare (henry/linda.ns.cloudflare.com)2026-06-26 (registrar) / 2027-06-26 (registry)⚠️ CONFIRM ONTODOImage CDN (/cdn-cgi/image resizing) and media origin (media.hellobellocdn.com)
…other domainsTODOTODOTODOTODOTODOTODO
📝

TODO: enumerate the rest of our domains. Pull the full list from the GoDaddy account and the Squarespace account so this table is exhaustive — the whole point is to never again discover a domain only after it breaks.

hellobellocdn.com — detail

This domain powers all CDN-served images on the site, via two hosts that are both subdomains of it:

  • hellobellocdn.com/cdn-cgi/image/... — Cloudflare’s image-resizing worker (the width/quality/format transforms in the site’s srcset).
  • media.hellobellocdn.com — the origin store the resizer pulls the raw image from.

Because both are on the same registered domain, if hellobellocdn.com falls out of DNS, every image breaks — resized and raw. See the runbook: DNS — domain not resolving.

Known facts (from the 2026-06-29 outage):

  • Registrar: Squarespace Domains II LLC (not GoDaddy like our other domains).
  • Nameservers: henry.ns.cloudflare.com, linda.ns.cloudflare.com (DNS lives in Cloudflare).
  • The registrar’s registration lapsed 2026-06-26; Squarespace applied a clientHold status, which pulls the domain out of DNS → NXDOMAIN → all images 404. Renewing cleared the hold and DNS recovered within minutes.
🔒

Action item: confirm auto-renew is ON for hellobellocdn.com in Squarespace, and that the card on file is current. This domain has no business being on a manual renewal.

What to capture for every domain

  • Registrar + the login location for that registrar account (which password-manager entry).
  • Where DNS is actually served (Cloudflare, in most of our cases — separate from the registrar).
  • Renewal date and whether auto-renew is on.
  • Billing owner and which card is on file.
  • What the domain powers (so the blast radius of a lapse is obvious).